Source: puroland.jpChecked 31 Aug 2026

Sanrio Puroland Tickets: What the English Site Doesn't Tell You

Sanrio Puroland's English pages will tell you that you need a passport to get in, and that prices "vary depending on the day." Then they stop. For the actual prices, the closing days, and the opening hours, the official English site sends you to the Japanese one.

This guide is the part that gets left out. It covers what a ticket actually costs, how to find the closed days yourself, and why the opening time on your date may not be the opening time you expected.

Location
1-31 Ochiai, Tama City, Tokyo Open in Google Maps
Nearest stations
Keio Tama-Center (Keio Line), Odakyu Tama-Center (Odakyu Line), or Tama-Center (Tama Monorail)
Reservation
Required, and separate from your ticket. Same-day slots exist if space remains
Adults 18–64
¥3,900–¥6,900 published in ten steps; ¥4,300 was the lowest we saw across August–October 2026
Children 3–17 / 65+
From ¥2,800
Age 2 and under
Free
Afternoon Passport
From ¥2,800 adults, from ¥2,500 children and seniors (entry from 14:00)
Hours
Opening moves by season: 8:30–9:30 across August–October 2026, 10:00 from November. Closing 17:00 or 18:00
Closed
Irregular. None in August 2026; six days in September; two in October; five in November. December not published yet

The English Site Stops Short

This is worth stating plainly, because it changes how you should plan.

The official English page says "You must purchase a passport to enter Puroland. Prices vary depending on the day." It does not say what those prices are.

On closing days, it says: "Please check the schedule on the Japanese website for closing days." It does not list them.

Opening hours do not appear on the English page at all.

None of that is unusual for a Japanese attraction, and the Japanese site does have all of it. But it means that planning this visit in English leaves you with three unknowns at exactly the points where they matter. The rest of this guide fills them in — with the caveat that our figures come from a specific window, which we'll be clear about.

What a Ticket Actually Costs

Puroland uses a variable price system: the price of a Day Passport depends on the date you go, and it is set per day rather than per time slot.

The operator publishes the whole ladder. Day Passports run ¥3,900 to ¥6,900 for adults in ten steps, with children (3–17) and seniors (65+) from ¥2,800 to ¥5,800. Afternoon Passports run ¥2,800 to ¥4,600 for adults. Which step your date lands on is shown on the calendar when you click it.

We watched three months of dates and never saw the bottom step. The lowest adult price we observed across August to October 2026 was ¥4,300, not the ¥3,900 the table allows — the high end, ¥6,900, fell on 11–15 August. Treat the bottom of the published range as something that exists on paper.

Two things follow from that.

The advertised floor was not available on any date we checked. Across three months, no date was priced at ¥3,900. Treat ¥3,900 as the lowest the system can go, not as a price you should expect to pay.

The spread is around ¥2,600 per adult. For two adults that's roughly ¥5,200 between the cheapest and most expensive dates we saw — which is worth a few minutes with the calendar before you commit.

The mid-August peak lines up with Obon, Japan's domestic holiday period. If your dates are flexible at all, the second half of a month looked considerably cheaper than the middle of August.

Other ticket types, from the official passport list: the Afternoon Passport (entry from 14:00) starts at ¥2,800 for adults and ¥2,500 for children and seniors. Children aged 3–17, including high school students, and seniors aged 65 and over start at ¥2,800. Age 2 and under is free. An Annual Passport is ¥23,000 digital or ¥25,000 card for adults, ¥12,000 or ¥14,000 for children.

We only confirmed the observed range for the adult Day Passport. The other categories are quoted here at the official starting prices, and they vary by date in the same way.

Closed Days: How to Check Them Yourself

Puroland closes on irregular days. There is no "closed every Tuesday" rule to memorise, which is exactly why the English site's silence on this is a problem.

We first counted these in August 2026 and checked them again on 31 August. The August, September and October dates had not moved. August had no closed days. September closed on the 2nd, 3rd, 9th, 10th, 16th and 17th — three consecutive weeks with a two-day closure. October closed on the 21st and 22nd. November closes on the 4th, 5th, and then the 24th, 25th and 26th — three days in a row.

December is not published yet. The calendar stops at November; the next-month control does not move past it. If you are travelling in December or later, the dates do not exist to check yet, and you will need to come back to that calendar.

That September pattern is the one to notice. Three weeks running, the park closed for two days midweek. If you had assumed a theme park is open every day, you had roughly a one-in-five chance of picking a closed date that month.

Because the pattern changes month to month, the dates above are useful as a warning, not as a schedule. Here is how to check your own date:

  1. Open the official schedule calendar at puroland.jp/schedule/
  2. The page is in Japanese, but the calendar itself is mostly numbers — use 前月 (previous month) and 翌月 (next month) to reach your travel month
  3. Closed days appear as greyed-out cells marked 休館日 / Closed. You do not need to read Japanese to spot them
  4. Click your date to see that day's opening hours and passport price

Do this before you book anything else in the area. The park is a fair way out of central Tokyo, and a wasted trip is a wasted half-day.

Opening Hours Also Move

Opening times move by season, not just by day. Across August to October 2026 the park opened at 8:30, 9:00 or 9:30. From November it opens at 10:00 — an hour and a half later than the earliest August mornings. Closing was 17:00 or 18:00 throughout. Check your own date on the calendar; do not carry an opening time over from another month.

The gap is worth planning around. An 8:30 opening with an 18:00 close is nine and a half hours inside. A 10:00 opening with a 17:00 close is seven.

The same calendar that shows closed days shows the hours for each date.

A Ticket Is Not Entry

A passport gets you a ticket. It does not get you in. Puroland also asks for a visit reservation — a separate, free booking for the day you are coming — and the Japanese passport page states the consequence plainly:

来場予約のみではご入場いただけません。必ずご自身でパスポートチケットをご用意ください。

A visit reservation alone does not admit you. Please make sure you have a passport ticket yourself.

来場予約は、空きがあればご来場日当日でも取得いただけます。来場予約無くお越しいただいた場合は、申し訳ございませんが入場をお断りさせていただきます。パスポートを購入済みの場合でも払い戻しはできかねますので、予めご了承ください。

Visit reservations can be obtained even on the day of your visit if space remains. If you come without a visit reservation, we must refuse entry. Please note that we cannot refund a passport even if it has already been purchased.

Read that last sentence again. A ticket in your hand is not a refund if you arrive without the reservation.

What you need at the gate depends on which ticket you hold. The operator publishes a table of this:

What you boughtWhat you show at the gate
Official e-passportThe passport only — the reservation is included in it
Convenience-store ticket, electronic ticket, annual passport, invitationThe reservation certificate and the passport
Travel-agency vouchers and similarExchange for a passport at the counter first, then show the reservation certificate and the passport

So there is one route that bundles the two, and every other route leaves you to book the reservation yourself.

Both routes end at the same door. The reservation and the official e-passport are handled through Sanrio's own account system, and the page says so:

来場予約・公式eパスポートの取得には、Sanrio+への会員登録/ログインが必要です。

Registration for, or login to, Sanrio+ is required in order to obtain a visit reservation or an official e-passport.

That sign-in screen is in Japanese. We looked for a language switch on it and found none. We did not register, so we cannot tell you what the form asks for beyond an email address and a password.

Two things we could not establish. How far ahead reservations open — we found no stated window, and the calendar shows the current month with the ones either side. And how the reservation works if you bought through a resale platform: we opened one partner's product page on 31 August 2026 and found no mention of a visit reservation in the parts of it we could read, but we could not open its booking terms or redemption instructions, so we are not able to tell you that the platform is silent on it. Ask the seller before you rely on their ticket.

None of this is on the English site. We read five pages there on 31 August 2026 — the overseas top page, "Let's Enjoy Puroland", and the three recommended-plan pages — and found no mention of a visit reservation for individual visitors. The word appears once, for travel agencies making group bookings. The English top page says instead:

"Tickets can be purchased at the ticket counter on the day of your visit."

That sentence is true. It is also not enough to get you through the gate.

The same calendar tells you whether the day is still open to book. Each date carries one of three states — 受付中 (accepting), 残りわずか (few left), 受付終了 (closed to reservations). This is not the same thing as the price. An expensive day is a day the operator expects to be busy; you can still walk in with a reservation. A 受付終了 day is one you cannot get into at all.

Buying a Passport

Entry requires a passport — there is no separate "just walk around" admission. There are three ways to buy.

In advance (e-passport). The official English page offers ¥200 off the on-the-day ticket price. Note that the English page and the Japanese passport list differ on whether the Afternoon Passport qualifies for this discount, so don't count on it for that ticket type until you see it applied at checkout.

On the day, at the ticket counter. The official passport list confirms same-day purchase is possible. The counter opens 30 minutes before the park does and closes 90 minutes before the park does — so a late-afternoon arrival can still buy, but not indefinitely.

Whichever of these three you choose, the reservation is separate — except for the official e-passport, which includes it. Buying at the counter on the day solves the ticket and leaves the reservation open; if the day is full, the ticket does not help you.

Through a resale platform. Sanrio's English pages list several authorised partners, and their listings do not always mirror Sanrio's own structure. On one partner listing we checked in August 2026, a single flat price applied to everyone aged three and over — Sanrio's separate child (3–17) and senior (65+) rates did not carry across. Whichever way you buy, check how the seller prices by age before you book, and price your own party both ways. Prices quoted in another currency also need converting on the day you buy, which is a separate comparison from the one above.

Buying ahead is the safer default, mostly because it forces you to look at the calendar, which is where the closed days and the price for your date live.

Getting There

Puroland is at 1-31 Ochiai, Tama City, in western Tokyo. Three stations serve it: Keio Tama-Center on the Keio Line, Odakyu Tama-Center on the Odakyu Line, and Tama-Center on the Tama Monorail.

The two official pages differ on this. The Japanese access page gives you directions rather than a time — out of the central gate, left, past the Oka-no-ue Plaza crossing. The English overseas page states five minutes' walk from Tama Center Station, and gives about 30 minutes from Shinjuku on the Keio Line limited express. The Japanese page carries the train times too; it is the walking figure that appears on one side only. All three stations sit in the same complex, so whichever line suits your route will do.

One detail from the Japanese page that is not on the English one. The park entrance is on the third floor, and there is a raised walkway from the station to it, with a wheelchair ramp on the left of the steps. If you are pushing a pushchair or using a wheelchair, that walkway takes you to the entrance without stairs.

One of those lines sells a combined ticket. Keio bundles a day pass for its own network with admission to Sanrio Puroland, as one product, sold from the ticket machines at Keio Line and Inokashira Line stations. It is sold on the day and valid that day only.

We are not quoting a price for it. The page that describes it is on Keio's own site; when we looked, on 27 August 2026, we could not read the price table there.

The page is in Japanese. It sits in the section of Keio's site meant for visitors from abroad, and it stayed in Japanese when we asked for English. So this is a ticket you can buy at a machine in the station, and cannot easily find out about before you get there — unless you read Japanese. If you are already at a Keio station, it is worth asking at the ticket window.

Planning Checklist

Before You Go

Prices, hours and closed days on this page come from the official Japanese calendar as checked on 2026-08-11, covering August, September and October 2026 only. Puroland's variable pricing means your date's price is set by the park, and the closed-day pattern changed from month to month even within that short window.

Everything here is a guide to what to expect and where to look — not a substitute for checking your own date. Do that on the official calendar before you buy.

Sources: Passport list · Schedule calendar · Access · English pages (all checked 2026-08-11)

Where to stay
Places to stay around Shinjuku (Booking.com)
What this is
Puroland is out in Tama, west of central Tokyo, and most visitors come out for the day. If you would rather be based in central Tokyo, this opens a hotel search for Shinjuku, so you can set your own dates. We have not stayed at any of these. We are not recommending a hotel — we are pointing you at the list.

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